RESEARCH

‘In order to make these decisions, people have to form a view about what the future might look like. The Covid-19 pandemic and policy responses have led to a huge increase in economic uncertainty about the future.’ - for all we know there is another pandemic on it’s way that corporations can't predict and will have a large impact.

Economics Observatory. (2021, February 19). Why is uncertainty so damaging for the economy? https://www.economicsobservatory.com/why-uncertainty-so-damaging-economy

And as we all know large companies have a major influence on our economy. ‘corporations, continues to be the dominant contributor to the economy and its growth. These changes have important implications for the economy and its stakeholders, especially households.

Manyika, J., Birshan, M., Smit, S., Woetzel, J., Russell, K., & Purcell, L. (2021, September 15). A new look at how corporations impact the economy and households. McKinsey & Company. https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/a-new-look-at-how-corporations-impact-the-economy-and-household

'El Salvador plans to build a Bitcoin city at the base of a volcano, with the cryptocurrency used to fund the project, its president has announced’.

Can Bitcoin Kill Central Banks? (2021, November 9). Investopedia. https://www.investopedia.com/articles/investing/050715/can-bitcoin-kill-central-banks.asp

HOW IS DIGITALIZATION DISPLACING PEOPLE

ONLINE BANKING
‘Also to investigate the effect of performance risk, social risk, time risk, financial risk and security risk on the intention to use internet banking. Social Risk (SOR) has to do with the possibility of negative responses from the social networks of consumers [17]. In the online banking context, social risk relates to the potential hazards by the customers due to lack of contact or 1904 interaction with bank employees [16]. The studies of Chen [4], Featherman & Pavlou [11], and Martins et al. [18] have shown that social risk is negatively related to intention to use’. Next to this kind of risk we are convinced (looking at our personal life) that people who don’t understand or consciously choose not to have a phone or computer can't take part with the banking system if everything is digitalized.

Nguyen, T. D., & Nguyen, T. C. H. (2017, September 10). The Role of Perceived Risk on Intention to Use Online Banking in Vietnam. ResearchGate. https://www.researchgate.net/publication/320979986_The_Role_of_
Perceived_Risk_on_Intention_to_Use_Online_Banking_in_Vietnam

CORONA QR CODE
Roos works at a museum where she has to scan the corona qr code when people want to enter. It happens a lot that people don’t have a phone but a printed version of the QR code and it doesn't scan because the paper is a bit crumbled. When this happens you’re legally not allowed to let the person into the museum.

NOT WANTING A DIGID- DUTCH CITIZEN WEBSITE
‘Communicatie steeds meer digitaal
Overheidsorganisaties gaan hun dienstverlening steeds meer digitaal regelen. Dit is voor veel mensen sneller en makkelijker. Dat geldt niet voor iedereen. Daarom maakt de overheid digitale diensten toegankelijker en gebruiksvriendelijker. Zolang nog veel mensen het lastig vinden hun zaken met de overheid digitaal te regelen, blijven er alternatieven bestaan’.

Ministerie van Algemene Zaken. (2021, August 2). Kan de communicatie met de overheid alleen nog maar digitaal? Rijksoverheid.nl. https://www.rijksoverheid.nl/onderwerpen/digitale-overheid/vraag-en-antwoord/kan-de-communicatie-met-de-overheid-straks-alleen-nog-maar-digitaal

DIGITAL DIVIDE
“digital divide,” a distinction of people who do and do not have access to information and communication technologies (ICTs).

The digital divide - An introduction. (n.d.). Universiteit Twente. https://www.utwente.nl/en/centrefordigitalinclusion/Blog/02-Digitale_Kloof/

WHY IS URCERTAINTY SO DAMAGING FOR OUR ECONOMY

SOCIAL IMPACT DIGITALIZATION
‘Digital transformation is generating a fierce debate among policy-makers, economists and industry leaders about its societal impact. As digitalization disrupts society ever more profoundly, concern is growing about how it is affecting issues such as jobs, wages, inequality, health, resource efficiency and security’.

Understanding the impact of digitization on society. (n.d.). Digital Transformation. https://reports.weforum.org/digital-transformation/understanding-the-impact-of-digitalization-on-society/

WHY USING HUMOR
‘The humor effect is a cognitive bias that causes people to remember information better when they perceive it as humorous. One of the main benefits of humor is that people are generally better able to remember information that they perceive as humorous, compared to information that they don’t perceive as humorous. Humor increases energy levels. Reading or viewing something humorous has a positive and energizing effect. This is beneficial for people’s overall wellbeing, and can help improve people’s memory of material encountered after the humorous material was viewed.”

The Humor Effect: The Benefits of Humor and How to Use it Effectively. (n.d.). Effectiviology. https://effectiviology.com/humor-effect/